Service Leader Level 1 - Newcastle Upon Tyne

Community Integrated Care
Newcastle upon Tyne

About The Role

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional with Complex Care experience for a Service Leader based in Newcastle Upon Tyne

This is a fantastic opportunity to grow your leadership skills while making a meaningful impact every day supporting people to “Live Lives Bolder”

Our Benefits:

Salary of £29329 – £30920 per year (depending on experience)

Work doing the things you enjoy, meaning work never feels like work

Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities

Managed by supportive senior leaders

33 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)

Pension Scheme

No uniform - we wear our casual clothes

Flexible Working Hours & Shift patterns

We will pay for your DBS

Shopping Discounts Scheme

Ongoing continued professional development and progression opportunities

Recommend a Friend Bonus scheme

Financial Hardship Fund

Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities . We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’and our strategy ‘Best Lives Bolder’

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

About You

We are 6 young adults in our 20’s and 30’s and share one thing; how different and unique we all are. We are all mobile and like to get out and about. Some of us may require different levels of support in our home or in the community. We have different challenges in our lives which include learning difficulties, communication, and autism.

We have a large staff team at Ridgewood who are all trained to support us and our needs.

What is important to us

Our homes – we are very proud of our own bungalows and have decorated them the way we like them with our own favourite things

Being busy - we all like different things these can include shopping, music, gaming, eating out, cinema, theatre, the park, going for walks, going on public transport, bowling, days in the country and many, many more.

Having Fun - we like to have fun at Ridgewood and have a laugh with our staff team. We love going out and having fun but we also love being as independent as possible in our bungalows. We also sometimes have parties and crafts in bungalow 1 (the office) and in the garden - this is where we can all get together and have parties and barbeques

Our Staff - we like warm, friendly, and kind staff we would not like anyone who is too loud or bossy but hopefully you like to laugh and sing It would be great if you’d like to work us especially if you are fun, like going out on adventures – we promise you no two days are the same!

Our Home - There are 7 Bungalows at Ridgewood Number 1 is an office for staff The other 6 are for us we have our own tenancies and are decorate our homes how we like We each have a large bathroom, kitchen, 2 bedrooms, plus a lounge and a private garden. Our neighbours are all amazing as our neighbours are each other, we have our own little street. We have private parking which you can use to park your car We have a shared car for outings

About You

Experience working in a complex care health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community. You will also have experience working with people supported who present different challenges in their lives which include learning difficulties, communication, and autism that require intensive support planning and management to ensure their safety and quality of life at all times.

Experience and Knowledge

  • Leading and motivating a team of support workers
  • Driving high standards of care and service delivery
  • Promoting a positive, inclusive, and empowering culture
  • Ensuring services are well-resourced and compliant
  • Supporting with CQC registration and quality assurance

This is a fantastic opportunity to grow your leadership skills while making a meaningful impact every day supporting people to “Live Lives Bolder”

In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).

Working for Us

Naturally it is important too that you share our company values

We Include We Deliver We Aspire We Respect We Enable

Which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

  • Patience
  • Empathy, compassion and sensitivity to others
  • A strong work ethic
  • Reliability
  • Honesty
  • Determination
  • A problem Solver
  • Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking

If you are interested in learning more about the role before submitting your application, please feel free to contact Vicki Andrews our recruitment specialist, for a friendly informal chat on 07816 268813 or email [email protected]

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Posted 2026-03-16

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