Mental Health Support Worker

Job Description

Join Our Team as a Mental Health Support Worker

Are you a dedicated and experienced Mental Health Support Worker looking for a rewarding role supporting young adults and children with mental health needs across the North East? We are a leading care provider seeking compassionate, skilled professionals to deliver exceptional, person-centred care to individuals with mental health conditions and challenging behaviours.

This role is ideal for someone who is empathetic, patient and resilient, with a genuine passion for empowering clients to live fulfilling and independent lives at home.

What We Offer Our Care Team

We value our team and offer a rewarding package for this role:

• A competitive salary

• Rota’s 4 weeks in advance

• Ongoing training and development, including specialist clinical refreshers.

• Supportive management and clear career progression opportunities.

• Access to your holiday pot at any time, release the funds when you need it most.

• 24/7 support, always somebody on hand to advise and help

Essential Requirements for this Mental Health Support Role

To be successful in this position, you will need:

• A minimum of 12 months’ experience supporting adults with mental health needs.
• Experience managing challenging behaviours and safeguarding vulnerable adults.
• Confidence using digital care systems for documentation and reporting.
• Excellent communication skills with a calm and empathetic approach.
• Current PMVA certificate
• Eligibility to work in the UK (Right to Work documentation required).

Desirable Qualifications

• A valid UK driving licence and access to your own vehicle
• NVQ/QCF Level 2 or 3 in Health & Social Care (Mental Health)

About The Role

Your Responsibilities as a Mental Health Support Worker

In this vital health and social care role, you will support young adults and children with mental health needs to enhance their well-being and independence. Your key duties will include:

• Providing direct care and emotional support to adults with a range of mental health conditions.
• Applying de-escalation techniques to manage challenging situations calmly and safely.
• Supporting daily living activities, including meal preparation, routines, and community engagement.
• Maintaining accurate digital care plans, incident reports, and risk assessments.
• Collaborating effectively with families, healthcare professionals, and multi-disciplinary teams (MDTs) to ensure positive outcomes.

Skills Needed

About The Company

Company Culture

Desired Criteria

• NVQ/QCF Level 3 in Health and Social Care (Adults or Children).
• Current First Aid training.

Required Criteria

• Confidence in using digital care planning systems.
• Excellent communication skills and a calm, resilient and professional attitude.
• A valid UK driving licence and access to your own vehicle.
• Eligibility to work in the UK.

Closing Date Thursday 30th April, 2026