Home manager

Service Manager - Residential & Supported Living
Newcastle
£53,000 - £56,000 per annum
40 hours per week

We are seeking an experienced and passionate Service Manager to lead a purpose-built 10+-bedroom residential care home in Newcastle, providing 24-hour care for individuals with physical disabilities, visual and sensory impairments, mild learning disabilities and frail elderly residents.

This role also includes the management oversight of a small 2-bed supported living service, making it an exciting opportunity for a strong leader who can oversee multiple services while maintaining high-quality, person-centred care.

About the Role

As Service Manager, you will:

• Provide strong, visible leadership across both services

• Ensure full compliance with CQC regulations and company policies

• Lead, motivate and develop staff teams to deliver outstanding care

• Oversee care planning, risk assessments and person-centred support

• Manage safeguarding, incident reporting and quality assurance processes

• Maintain occupancy levels and build positive relationships with families and professionals

• Take responsibility for budgeting, resource management and financial performance

• Drive continuous improvement and maintain high service standards

About You

We are looking for someone who:

• Has previous experience as a Registered Manager or Service Manager within residential or supported living services

• Has experience supporting individuals with physical disabilities, sensory impairments, learning disabilities or elderly care needs

• Holds (or is working towards) NVQ Level 5 in Health & Social Care

• Has strong knowledge of CQC regulations and compliance requirements

• Is confident in managing budgets, rotas and staffing

• Demonstrates excellent leadership, communication and organisational skills

• Is passionate about delivering high-quality, person-centred care

What We Offer

• Competitive salary of £53,000 - £56,000 per annum

• 40 hours per week

• Supportive senior management structure

• Opportunity to lead a well-established, purpose-built service

• Career progression and professional development opportunities

If you are a driven and compassionate leader ready to make a meaningful difference, we would love to hear from you.

Apply today to join a service committed to delivering safe, effective and person-centred care. Please send your updated CV to [email protected]