Client Partner

Job title: Client Partner
Type: Full-time, permanent
Location: UK (candidates must be based within 50 miles of one of our offices: Newcastle, Leeds, Manchester, London or Edinburgh)

You’ll own a portfolio of established client accounts and be accountable for growing revenue across them. These are not passive account management roles. You’ll be expected to actively identify and convert opportunities within your accounts.

You’ll inherit a portfolio of clients with clear headroom for growth. Typically, you’ll manage around 4–5 accounts, each with meaningful commercial potential. You’ll be responsible for expanding them, with a target of £2 million across your portfolio.

This role combines relationship depth with commercial drive. You’ll build strong partnerships while consistently turning opportunity into revenue.

This is a relationship-led role. You’ll be expected to build trust with clients and internally, working closely with delivery teams to shape and win work. You’ll need to influence and align internal teams to deliver and grow accounts. This is not a transactional or inbound-led sales role.

This role will not suit someone who prefers structured environments with heavy support functions or inbound-driven sales.

• Own and grow a portfolio of existing client accounts with clear expansion potential

• Identify and convert opportunities within those accounts

• Own deals end-to-end

• Use your network to support account growth where relevant

• Work closely with design, engineering and product teams to win work

• Influence and align internal teams to deliver and expand accounts

• Spend time on client sites, typically 2–3 days per week

Who is hedgehog lab

hedgehog lab is a digital product consultancy with 20 years of experience, helping global brands deliver digital products through design, engineering and product thinking.

We work with enterprise clients and private equity-backed scaleups. Our heritage is in web and mobile, with rapid growth in AI, particularly in areas like AI orchestration and Python-led delivery. You’ll be working on accounts with real commercial headroom in a business investing heavily in this space.

Examples of account growth include scaling engagements from initial projects into multi-million pound partnerships.

• A track record of growing existing client accounts by converting new opportunities

• Experience owning deals end-to-end

• An existing network and evidence of using it to generate opportunities

• Experience creating pipeline, not relying on inbound demand

• Experience selling digital, agile or technology consultancy services

• Strong understanding of digital product delivery

• Experience in private sector environments, ideally within small to mid-sized consultancies

• The ability to operate independently in a scale-up environment where you are expected to take ownership and be hands-on

What you’ll get

• Ownership of established accounts with clear growth potential

• Autonomy to build and grow your portfolio

• A role where performance is visible and directly rewarded

• Uncapped commission linked to account growth

Benefits

• 28 days holiday plus bank holidays

• 5 Impact Days per year

• Flexible working

• Enhanced parental policy

• Wellbeing budget + two wellbeing days

• Mental health support

• Company Mac

Ready to apply?

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