Bank Healthcare Assistant: Newcastle

About The Role

Make a real difference in patient care—every single day.

We are looking for a compassionate, detail-oriented professional to join our team, delivering high-quality patient care both in-person and remotely. This is a rewarding opportunity for someone who thrives in a patient-facing role and is passionate about providing exceptional healthcare support.

As a Patient Care & Phlebotomy Specialist, you will play a vital role in supporting patients through every step of their care journey. From performing blood draws to coordinating care and maintaining accurate records, your work will directly impact patient outcomes and experience

• Conduct patient visits to perform safe and professional blood draws (phlebotomy services)
• Coordinate and manage patient care, ensuring a seamless and supportive experience
• Maintain accurate and up-to-date patient records to support ongoing care needs
• Uphold the highest standards of professionalism, compliance, and regulatory practice at all times
• Provide clear communication, reassurance, and support to patients throughout their care

About You

• Phlebotomy skills
• Strong verbal and written communication skills
• Understanding of relevant company policies, regulatory standards, and current legislation
• Capability to build rapport with patients, understand their concerns, and provide reassurance and support throughout their care journey
• Attention to detail

About Us

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team

At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.