Sales Coordinator
Sales Coordinator - CCF - Gateshead
About the role
Our sales colleagues play a key role in our success by delivering great service and building strong customer relationships. At CCF, we supply insulation, drywall and ceiling products to the UK construction industry, supported by a nationwide network of branches and expert colleagues.
What you’ll do
Build strong relationships with customers and work closely with the external Account Manager
Use CRM and Sales Hub systems to make outbound calls and generate new business
Manage customer enquiries from first contact through to invoicing
Identify the right products for customer needs and offer alternatives where appropriate
Achieve sales targets while managing discounts and margins
Handle customer queries professionally and efficiently
Keep up to date with product knowledge, pricing and availability
Complete all sales, cash and credit documentation accurately
Support stock takes when required
Always follow health and safety standards
What we’re looking for
A friendly, enthusiastic approach with strong communication skills
Ability to understand and respond to customer needs
Good organisational and time management skills
Confidence working independently and as part of a team
Basic IT and numerical skills
Product knowledge is helpful but not essential - we will train you
What you’ll get
Competitive salary plus bonus (up to £1,500 per year)
Monday - Friday working hours
22 days holiday + bank holidays
Full training and ongoing development
Pension, life assurance and share schemes
Employee discounts across the TP Group
Health, wellbeing and family-friendly benefits
#LI-DNI
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