Security Officer 40hrs - Eldon Square, Newcastle upon Tyne
Purpose of the Role
At Eldon Square, our security officers play a vital role in providing a friendly, safe and welcoming destination for our customers and retailers. Often the first people our customers will see, we are looking for somebody who delivers exceptional customer service and who has a positive attitude and friendly demeanour. This is a permanent 40-hour contract. Your duties will include carrying out a range of security activities, including patrolling our centre, liaising with retail staff, assisting members of the public, completing detailed and accurate incident reports and offering a highly visible, highly professional security presence.
Key Responsibilities
· Thoroughly patrolling your allocated area of the centre
· Providing a visible security presence
· Assisting and liaising with retailers
· Liaising with the Emergency services and local authority.
· Offering excellent customer service
· Opening and securing the centre
· Carrying out basic first aid duties
· Reacting to any security incidents in a prompt and professional manner
· Clearly communicating with colleagues and the control room
· Deterring crime and disorder
· Follow health and safety procedures.
· Take part in any relevant training.
· Accurately complete incident reports
Skills, Knowledge and Experience
· 2 years Security experience and valid frontline SIA license
· A five-year checkable work history
· Ability to use a radio and communicate clearly and accurately
· Experience in customer facing roles and the ability to offer excellent customer service
Working Hours - 40 hours per week
Salary - £14.23 per hour
#LI-DNI
Please see our Benefits Booklet for more information.
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