Operations Manager

Newcastle upon Tyne

We’re looking for a northern Operations Manager to join our team! Scotland and north of England.

Reporting into the Operations Director and working closely with the People team, you will be looking after 6 to 7 of our restaurants. With several new openings in the pipeline, the successful candidate will be involved in our upcoming expansion. We are very food, service and people focused, and we are looking for an Operations Manager who shares the same passions!

Overview:

You oversee and remain ultimately accountable for the success and profitability of all aspects of restaurant operations in your area, ensuring Pho’s food and service standards are not only maintained, but continuously improved by having the right people and practices in place. As an integral part of the senior team, you are responsible for communicating the wider company message to all levels of management, to help ensure strategies and initiatives become consistent operational reality. You are the ultimate role model to your teams and truly live the Pho values: Give a shit. We are in this together. Be yourself. Have fun.

Key Areas of Responsibility:

Profitability & Control

Food Quality & Safety

Service Quality

Recruitment, Training & People Management

What we offer our Operations Managers

Competitive salary

Complete training programme

Work laptop and mobile phone

Paid Travel

Bonus schemes

Amazing staff parties

Free meals

Pension scheme

50% discount in all our restaurants

28 days paid holiday

Benefits Platform

What makes a Pho Operations Manager?

Great personality and individuality

Passion and care for your teams to drive their progression and build your Pho Family.– you’ve got to give a s**t!

A passion for food and customer service

Ability to be responsible for the profit and growth of your sites

Previous experience in an Operations Manager role

Desire to work closely with the management team and founders to lead our expansion.
Posted 2026-04-08

Recommended Jobs

Team Leader, Part Time - Newcastle Upon Tyne

Card Factory
Newcastle upon Tyne

Salary Details: £12.49 Per Hour Location: Belvedere Retail Park Newcastle Job Reference: cardfac/TP/1159637/31380 Location: Newcastle Belvedere RP Contracted Hours Available: 16 Please note …

View Details
Posted 2026-03-20

Retail Store Manager | Dotti |Kotara

Just Group
Newcastle upon Tyne

About the Role: Join the Dotti team as Store Manager at ourKotarastore! We're on the lookout for a fun and fashion-savvy leader who’s all about creating a playful, customer-focused atmosphere while h…

View Details
Posted 2026-04-15

NDA Specialist (Hiring Immediately)

cliffordchance
Newcastle upon Tyne

Company Description The Newcastle Legal Delivery Centre, located in Clifford Chance's Newcastle office, is one of two such centres, with the other in Delhi. These centres work together to support gl…

View Details
Posted 2026-04-01

Bar & Floor Crew

BrewDog PLC
Newcastle upon Tyne

About Us OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CON…

View Details
Posted 2026-03-21

Full-Time History Teacher Role for ECTs and Experienced...

Wayman Learning Trust
Newcastle upon Tyne

History Teacher – Newcastle (TLR available) The school is seeking a highly committed and passionate History Teacher who is keen to ignite a real passion in the students by providing a rich, varied …

View Details
Posted 2025-09-23

Contract Manager

ELVET RECRUITMENT
Newcastle upon Tyne

Company: ELVET RECRUITMENT Job Type: Permanent, Full Time Salary: £60000 - £70000/annum

View Details
Posted 2026-04-09

Regional Maintenance Manager

The Inn Collection Group
Newcastle upon Tyne

Job Details What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Gro…

View Details
Posted 2026-03-21

Customer Assistant - Market Street & Cafe

Morrisons
Newcastle upon Tyne

We’re looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we’re known for. From serving meals in our Café to pre…

View Details
Posted 2026-04-15

Bank Healthcare Assistant: Newcastle

Lloyds Clinical
Newcastle upon Tyne

About The Role Make a real difference in patient care—every single day. We are looking for a compassionate, detail-oriented professional to join our team, delivering high-quality patient care bot…

View Details
Posted 2026-04-01