Security Officer

B&M Retail
Newcastle upon Tyne

We’re currently recruiting a Retail Security Officer to join our store team in Whitley Bay / St. James , supporting loss prevention and helping to create a safe, welcoming environment for both colleagues and customers.

This is a full-time, permanent role offering flexibility to work daytime, evening and weekend shifts , ideal for someone who enjoys variety and responsibility.

Why This Role?

As a Retail Security Officer, you’ll play a key role in protecting our people, stock and store environment. Working closely with the Store Management Team , you’ll help prevent loss, reduce risk and maintain a high standard of safety across the store.

What You’ll Be Doing

  • Actively monitor the store environment to identify and report incidents
  • Operate and review CCTV systems in line with company policies and procedures
  • Support the enforcement of Health & Safety guidelines
  • Carry out internal investigations into stock loss, theft and fraud
  • Engage professionally with customers and colleagues to resolve situations calmly

What We’re Looking For

We’re looking for someone who is alert, confident and level-headed , with a genuine interest in security and customer safety.

Essential skills & behaviours:

  • Ability to follow procedures and remain calm in pressured situations
  • Strong verbal and written communication skills
  • Confidence dealing with challenging situations in a professional manner
  • Good judgement, strong work ethic, honesty and integrity
  • A supportive team player who takes pride in doing the right thing

What’s In It For You

  • A permanent, full-time position with flexible shift patterns
  • Opportunities to progress within our Profit Protection function and wider business
  • A supportive store team and clear operational procedures
  • The chance to build a long-term career with one of the UK’s fastest-growing retailers

About Us

B&M Retail is one of the UK’s fastest-growing retailers, and with continued expansion plans, there has never been a better time to join our business.

B&M Retail is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where everyone feels valued.
Posted 2026-04-08

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