Advanced Support Worker - Bank - England

Community Integrated Care
Newcastle upon Tyne

About The Role

Are you a Bank Support Worker that is looking to progress in your career?

Would you like to gain qualifications, enjoy specialist training, have more responsibility and earn more money?

Community Integrated Care is recruiting for Bank Advanced Support Worker, with flexible shift patterns.

This is an exciting opportunity for a skilled and experienced support worker to step up. You will support adults with learning disabilities and autism , who have complex needs, to lead the best life possible.

Benefits & USP’s:

  • £14.78 per hour
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
  • Managed by supportive leaders
  • 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
  • Pension Scheme
  • No uniform - we wear our casual clothes
  • Flexible Working Hours & Shift patterns
  • We will pay for your DBS / PVG
  • We are based in one location, so no need to be a car driver
  • Guaranteed & Contracted Hours
  • Spend your whole shift with the person you support, making the biggest impact on their lives
  • Shopping Discounts Scheme
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities . We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focussed on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

About You

  • There are 4 people living in the bungalows at Shillmoor, we are all very different and have different needs, we are 20-60 in age.

Most of us won’t need any physical assistance but we may need staff support when we go out and about. We have different challenges in our lives which include, autism, learning disabilities and Epilepsy. We have a staff team who are all trained in our specific needs and are familiar with us

  • We all enjoy different activities, including walking, swimming, trampolining, LEGO and many other things.
  • Other interests we have are watching retro cartoons, listening to music, visiting museums, home baking and some of us like to go on day trips and going on holiday.
  • We would not enjoy spending time with people who are bossy, in a hurry or very noisy as it would tend to make a few of us upset.

  • There are always at least 7 colleagues on shift.
  • We like our staff to work 8am to 22pm and Nights 10pm to 8am. We also have a waking night shift in some of our homes.

We also have a core team that are based in the staff bungalow but can help if needed theses staff work 3 x 10pm to 8pm 1x 08:00-22:00 and another 9am to 5pm.

Working for Us

The ideal candidate will have a Level 3 in Social Care and strong experience in mental health, autism and sensory communication, and physical health.

If you do not have a qualification, you will need to have experience in social care.

You will know how to connect with people and be passionate about supporting people to live independently. You will also be a brilliant mentor and share your skills and experiences with your colleagues.

We will develop your talents with a range of specialist training, including the opportunity to learn Positive Behaviour Support methods, Makaton and the Picture Exchange System.

During recruitment you will meet the people we support in their home. This will allow you to see their wonderful personalities first-hand and fully understand the level of support that they require.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

- Patience
- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination

-A problem solver

- Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to contact Kellie Swindells , our recruitment specialist, for a friendly informal chat or email [email protected]

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.


We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.


We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Posted 2026-03-18

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