Retail Supervisor - Full Time - Newcastle Upon Tyne

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Free on-site gym
• Free onsite swimming pool access
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Some key responsibilities will include:

• Ensure takings, transfers, stock count, deliveries and orders are completed daily.
• Monitor till discrepancies and put actions into place to rectify issues.
• Provide hands-on support at busy times of the day.
• Ensure correct labelling of products and that allergen processes are followed.
• Ensure daily cleaning schedules are maintained for front and back of house, and that all areas are safe and presentable.
• Liaise with the kitchen team to ensure correct food production levels.
• Check all equipment is in safe and working order, following process to report any issues or requirements.
• Carry out stock takes as required.
• Ensure all staff on shift are adhering to the correct uniform policy and standards.
• Coach and motivate teams to take pride in the service they are providing.
• Identify on-going training needs to strive for continuous improvement.
• Lead by example in creating a can-do positive working environment.
• Promote a culture of health and safety and ensure all staff are working in a safe way.
• Support the unit manager to achieve the commercials for the unit.

Our ideal supervisor will be:

• Customer service focused.
• Model company values of honesty, respect and fairness.
• Passionate about delivering superior food and service.
• Support all colleagues and win through teamwork.
• Be prepared to assist colleagues in a willing and positive manner, including assisting with other duties and other units.
• All company / client policies and procedures to be adhered to at all times.
• To complete all relevant training sessions, within set timeframes.

Essential

• Previous experience in a Supervisory role, managing a front line team.
• Ability to work under pressure in a fast paced environment whilst maintaining a positive attitude.
• Microsoft proficient – use of Outlook, Teams and Excel.

Desirable

• Previous experience in a supervisory role in retail, catering or hospitality setting.
• Exposure to retail vending.

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2603/91081001/52794391/R/SU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!