Facilities Assistant - Newcastle / North East VA2668

At Anabas, we are a national facilities management company committed to delivering outstanding workplace experiences for our clients. We pride ourselves on creating safe, welcoming, and well-run environments, with service excellence at the heart of everything we do.

We are currently seeking a Facilities Assistant to join our team in a multi-site support role covering client locations across the North East and Yorkshire. Working closely with the National Facilities Manager, you will assist in the day-to-day coordination of facilities services across a portfolio of sites, helping to ensure compliance, service consistency, and a positive client experience.

This is a varied and hands-on role that combines site visits, contractor coordination, compliance support, audit activity, reporting, and general operational assistance. It is ideally suited to someone with some facilities experience who is looking to develop their career within a supportive and growing contract.

Position: Facilities Assistant

Location: Northern region / home-based with travel across Yorkshire, North East, North Wales, and occasional travel to Scotland

Salary: £31,000 per annum

Hours: Full-time 40 hours per week (08:00 to 17:00)

Requirement: Full UK driving licence required

Key Responsibilities

• Assist the National Facilities Manager in the day-to-day management of soft and hard services across the assigned portfolio
• Support the implementation of Anabas and client Health, Safety, and Environmental policies through audits, activity oversight, and accurate record-keeping
• Conduct regular site visits and audits in line with agreed service frequencies and contractual obligations
• Support the supervision of directly employed staff, including involvement in one-to-ones, appraisals, and identifying training needs
• Manage third-party subcontractors, including obtaining quotes, monitoring on-site delivery, and issuing permits where appropriately trained and authorised
• Work closely with the contract support team to ensure faults, issues, and concerns are resolved promptly and effectively, using systems such as QFM, WAP, and SharePoint
• Monitor and support compliance with service level agreements for planned and reactive maintenance tasks
• Assist in tracking and reporting statutory compliance requirements in coordination with the hard services team
• Promote consistency across all sites in documentation, reporting, record-keeping, and service delivery
• Support financial processes including quoting, purchase order receipting, and invoice management
• Represent the FM team in client meetings where required, supporting communication and issue resolution
• Carry out a range of basic planned and reactive tasks such as minor fabric repairs, basic visual electrical checks, water hygiene monitoring, and small moves or setups, in line with training, competence, and risk assessments
• Complete any other reasonable tasks to support contract delivery and meet client expectations

About You

• Experience in a client-facing facilities environment
• Strong customer service and interpersonal skills
• Good organisational skills and attention to detail
• Comfortable working across multiple sites and managing competing priorities
• Able to build positive working relationships with site teams, clients, and contractors
• Flexible and adaptable approach to tasks and travel
• Health and Safety awareness desirable, although training will be provided
• Keen to develop into a broader operational facilities management role

Whats in It for You

• Salary of £31,000 per annum
• 33 days holiday per year which includes bank holidays
• Employee Assistance Programme for wellbeing support
• Recognition and reward scheme
• Cycle to Work scheme
• Life Insurance (1 x annual salary)
• Recommend a friend scheme
• Regular company events
• Training and development opportunities to support your career growth

Interested?
If youre passionate about providing excellent service and want to be part of a supportive, professional team, wed love to hear from you.

Apply today and take the next step in your facilities management career with Anabas.

Closing date for applications: 30/04/2026