customer service agent.
Customer Service Advisor
Newcastle upon Tyne- 5 days Onsite
Contract role (6 months)
Day rate- competitive TBD
The Role
Join our clients Customer Service Team at the Newcastle Contact Centre to support the personal lending business of a major financial Business Solutions. We are seeking professional, confident individuals to handle high-volume customer enquiries and ensure a positive experience every time.
Key Responsibilities
- Customer Support: Acting as the first point of contact for personal loan enquiries via inbound calls.
- Accuracy: Maintaining up-to-date, precise customer records in a fast-paced environment.
- Compliance: Managing sensitive data strictly in line with GDPR requirements.
- Performance: Consistently meeting KPIs, including Average Handling Time and Service Levels.
Requirements
- Mandatory: Previous experience in a Call/Contact Centre and Customer Service.
- Desirable: Background in Financial Services, Personal Loans, or CRM systems.
- Skills: Strong collaboration, professional communication, and ability to follow strict procedures.
If you interested then please apply and also please share your updated resume on yogeshwari. s @ randstaddigital.com and I will give you call back to discuss the role further.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Recommended Jobs
Senior Project manager
Job Title:Senior Project Manager Location: Newcastle Salary: Competitive Type: Permanent Sector: Public Sector Job Description North is looking for an experienced Senior Project Manager (SrPM) t…
Project Manager
A Snapshot of Your Day Step into a pivotal role as Project Manager at Siemens Energy, where you'll lead multi-million-pound New Unit projects for key UK Waste to Energy and Industrial Decarbonis…
Part Time Cleaner
An excellent opportunity has arisen to join Kingdom Cleaning as a P art Time Cle aner, working at a school in Newcastle upon Tyne, NE1 area. The School Cleaner is responsible for maintaining a clean…
Mobile SMART Repair Technician
MOBILE SMART REPAIR TECHNICIAN OTE: £42,000 Smart Repairer details: Basic Salary: £28,000 - £30,000 Working Hours: 8:00AM - 5:00PM (Monday - Friday) Location: North East covering Northumberland…
Machine Operator
Job Title: Machine Operator Location: Wallsend / Walker Salary: £28-33k depending on shift pattern Shifts: 2-Shift (Wallsend) / 3-Shift (Walker) / Night Shift (Wallsend) About the Role: We are curren…
Serious Injury Lawyer
About the role Serious Injury Solicitor / Legal Executive (4+ PQE) We are partnering with a highly regarded, Legal 500-recognised law firm in Newcastle to secure a skilled Serious Injury Lawyer for …
Blinds and Curtains Installer
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our netwo…
Door Supervisor Jobs Newcastle | Professional Security
Door Supervisor Newcastle Door Supervisor Jobs in Newcastle- Join Professional Security Join the team protecting Newcastle’s busy and vibrant nightlife scene . If you’re an SIA-licen…
Electronics Technician
The Rewards and Benefits on Offer: Immediate start available Competitive salary and benefits package Training and progression opportunities Collaborative and supportive work environment …
Lab Support Coordinator
CK Group are recruiting for a Lab Support Coordinator to join a company in the pharmaceutical industry on a contract basis for 12 months based in the Newcastle area . Salary: £200-£250 per…